Frequently Asked Questions

You Have Questions, We Have Answers...

We are glad you asked! This is the most important service that we offer. We have taken the time to call, interview, and research our service providers before allowing them to become a part of our network. This saves you the time of calling around and interviewing service providers yourself, so you can just focus on getting your problem fixed immediately.

We only network with service providers that:
1) Answer the phone when we call
2) Have a nice and helpful demeanor (because who wants to work with mean people)
3) Have good customer reviews
4) Have decades of experience in their industry
5) Have low prices for their services
6) Are licensed and insured

If our service providers want to remain in our network, they MUST provide this level of service to everyone we refer to them. If you ever have an issue with any of our service providers, contact us, and we will remove them from our network immediately.
No, we identify top rated service providers in your area and connect you with them directly to save you time looking for them yourself. Once you provide the details of the service you need, we will provide your information to the best service provider closest to you and they will either email you or call you with a quote for that service immmediately (assuming it is during business hours).
Assuming it is during business hours, you will receive a quote immediately. After business hours, you should receive a quote first thing the next day. If the service provider needs more specific information on your request, they may call you.
Our services ARE NOT "Pay to Play". In other words, we don't just work with anyone because they pay us to send them clients. We have high standards of who we allow in to our network. We actually interview and choose the service providers based on their past performance and invite them to be a part of our Top Rated network.
When we interview the service providers to become a Top Rated Home Pro, we have them send us a copy of their license and insurance. It is still always a good idea for you to request an updated copy of their license and insurance prior to hiring them for a job.

Browse Services by our Top Categories

  • AC & Heating
  • Doors & Windows
  • Flooring
  • Plumbing
  • Roofing

Are You a Top Rated Home Pro?

We would love to hear more about your business and see if your services match the quality of our amazing customers!

Learn More

Note: In order for consideration you must be fully licensed and insured. Learn more.