Frequently Asked Questions


Questions & Answers

If Your Question Is Not Answered Below, Please Call (713) 575-2567 To Speak With a LIVE Customer Service Rep Monday-Friday 1pm-7pm CST

1. Am I Locked in to a Contract?

No, services are month to month and you can cancel at any time. Once you sign up for our branding & website hosting package or our back end systems, you will be charged monthly to continue service and you may cancel at any time.

2. What If I Need Changes to My Website?

No problem. We provide up to 2 revisions per month with our website hosting and maintenance.

3. How Do I Get Leads From My Website? Are They Free?

People who go to your website will either call you directly or fill in the form on your website requesting you to reach out to them. If they fill in the form, your website will send you an email with their contact information and your website will also send them an email letting them know you will be reaching out to them soon. There are no charges for leads through your website, anyone who fills in your form is your lead!

4. I Can't Find the Leads in my Email.

It's VERY IMPORTANT that you check your Spam/Junk folder in your email every day, just like you check your inbox. Not only might some of the leads from your website wind up in there, but direct emails from your customers could be in your spam folder and they could be waiting for your reply too.

5. I Need Customer Support.

We value you and your business and we want to make sure you are satisfied.
If you have any issues at any time, please contact us:
Email: Support@TopRatedHomePros.com
Support Line: (713) 575-2567 Call/Text
LIVE Support Available M-F 1pm-7pm CST

6. Can I cancel at anytime?

Yes, You Can Cancel Your Services At Any Time.

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